PRIVACY POLICY

Effective Date: May 21, 2026

This Privacy Policy (“Policy”) applies to the website for Mobile Detail Masters (“Company,” “we,” “our,” or “us”) and governs the collection, use, and protection of information gathered through our website and services. By using our website, you consent to the practices described in this Policy.

Information We Collect:
We may collect personal information that you voluntarily provide when you:
Request a quote or consultation
Contact us through forms, phone calls, or email
Schedule services
Subscribe to promotions or updates
Participate in contests, surveys, or special offers
Submit payment information for purchases or services

Personal information may include:
Name
Email address
Phone number
Vehicle information
Billing information
Service preferences

We may also collect non-personal information automatically, including:
IP address
Browser type
Device information
Access times
Referring websites
Website usage and interaction data

This information helps us improve our website, customer experience, and marketing efforts.

How We Use Your Information
Mobile Detail Masters uses collected information to:
Provide requested services
Schedule appointments
Process payments
Respond to inquiries
Send service updates and confirmations
Improve website performance and customer experience
Deliver promotional offers and marketing communications

We may contact you by phone, email, or text message regarding appointments, promotions, or service-related communications.

SMS and Mobile Messaging:
By providing your mobile phone number, you consent to receive text messages from Mobile Detail Masters related to appointments, updates, promotions, and customer support. Message frequency may vary.

Standard message and data rates may apply. You may opt out of SMS communications at any time by replying STOP to any message. We do not sell, rent, or share SMS opt-in data or consent with third parties for marketing purposes.

We may share information with trusted service providers who assist with the delivery of messaging services, including mobile carriers, communication platforms, and customer support vendors.

Sharing Information with Third Parties:
Mobile Detail Masters does not sell, rent, or lease customer information to third parties.

We may share information with trusted third-party service providers who assist with:

Website hosting
Payment processing
Marketing services
Analytics
Customer communications
Appointment scheduling

These providers are only authorized to use your information as necessary to perform services on our behalf and must maintain confidentiality.

We may also disclose information when required by law or when necessary to:
Comply with legal obligations
Protect our rights or property
Prevent fraud or illegal activity
Protect the safety of customers or the public

Cookies and Tracking Technology:
Our website may use cookies, analytics tools, and similar tracking technologies to improve functionality and user experience. These technologies help us understand website traffic, visitor behavior, and marketing performance. You may choose to disable cookies through your browser settings; however, some website features may not function properly.

Third-Party Links:
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of external websites. We encourage users to review the privacy policies of any third-party sites they visit.

Security of Your Information:
We use commercially reasonable safeguards to protect personal information against unauthorized access, disclosure, or misuse.

Security measures may include:
SSL encryption
Secure payment processing
Restricted access to sensitive information

While we strive to protect your information, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

Your Rights and Choices“

You may request to:
Access personal information we maintain about you
Correct inaccurate information
Delete personal information, subject to applicable legal exceptions
Opt out of marketing communications
To request deletion or updates to your information, please contact us using the information below.

We may retain certain information when necessary to:
Complete transactions
Comply with legal obligations
Enforce agreements
Resolve disputes
Maintain business records

Children’s Privacy:
Our website and services are not directed to children under the age of 13. We do not knowingly collect personal information from children.

Email Communications:
We may send promotional emails, newsletters, service reminders, and updates. You may unsubscribe from marketing emails at any time by clicking the unsubscribe link included in our emails.

Changes to This Privacy Policy

Mobile Detail Masters reserves the right to update this Privacy Policy at any time. Changes become effective upon posting to this page. Your continued use of the website after updates constitutes acceptance of the revised Policy.

Contact Information
If you have questions regarding this Privacy Policy, please contact:

Mobile Detail Masters
42 Anderson Rd.
Weaverville, NC 28787

Phone: (828) 284-7772